Your Salesforce Agency | kkvision

Whether introducing a new Salesforce system, optimizing existing processes or ongoing support: we develop your digital vision to perfection.

  • Cross-system expertise
  • Data Science and Data Integration
  • Holistic mapping of GDPR-compliant systems

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How do I recognize a competent Salesforce agency?

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Whether a Salesforce agency is competent is difficult to judge at first glance. However, there are a few essential characteristics that will help you assess whether you have found the right project partner.

Recommendations

Even in the digital age, good tips often come from personal networks. Possibly one of your business partners has already worked successfully with a Salesforce agency and can recommend it.

Portfolio & References

An experienced Salesforce agency can prove its competence through numerous successfully completed customer projects and references. Accordingly, take a look at the portfolio of the respective Salesforce agency before a potential cooperation.

Pay attention to specialization

It is also important that your contact persons not only master individual Salesforce orientations, but are as broadly positioned as possible. In particular, well-founded IT expertise is essential to carry out the implementation successfully.

Personal conversation

Last but not least, personal gut feeling also plays a decisive role. Can your contact person convince you in a personal consultation? Is the respective team well-established and technically capable of mapping your business processes? Are there clear structures and role allocations in the agency so that processes can be implemented quickly?

How do we work as a Salesforce agency?

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We at kkvision are absolute specialists in the areas of customer relationship management and marketing automation.
We adapt dynamically to individual company requirements and put them into practice quickly and efficiently.

To give you a better feel for our service, we would like to present three sample projects from our everyday work.

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Cross-system expertise

Our team of experts is not only very familiar with using Salesforce, but also with numerous other tools such as: HubSpot, Marketo, Microsoft Dynamics or Zapier.

This allows us to react flexibly to different company requirements and provide our customers with the best possible solution for them.

Data Science and Data Integration

Data is the new gold and our daily bread as a Salesforce agency. We analyze and evaluate existing data. We also integrate data from different systems and databases.

In this way, we can optimize your digital business processes based on data, facts and figures and implement them as quickly as possible.

Holistic mapping of GDPR-compliant systems

We are not only familiar with marketing automation in theory, but can also implement it in real work practice thanks to our well-founded IT expertise.

We attach great importance to a holistic mapping of GDPR-compliant systems. Your customer data is thus optimally protected.

This is how we do it

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  • 1. Audit
  • 2. Implementation
  • 3. Ongoing Support

1. Audit

At the beginning, our consultants work very intensively with the new partner company. The current situation of the respective company is analyzed and existing processes are checked.

Meanwhile, a comprehensive picture of the company's requirements as well as the current strengths and weaknesses emerges. This overall picture is then sent to our architects.

2. Implementation

The second phase is characterized by close cooperation between our consultants and architects. Our consultants convey the individual company requirements, after which our architects begin the system design.

First of all, essential basic requirements are implemented and data models are created. This is followed by more specific processes, modules and the integration of interfaces.

3. Ongoing Support

Salesforce projects are constantly changing and must be constantly adapted to company-specific, legal and technical changes. That is why we offer our customers ongoing support. Constant measurement and optimization of the processes is just as much on the agenda as the implementation of legal requirements.

The GDPR in particular plays a key role in daily use. It is important to protect sensitive customer data and protect the system from unauthorized access. Our ongoing support also includes user maintenance, data maintenance and continuous application improvement.

What our customers say about us

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Our experts in Salesforce

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Katharina Krug

CEO & Founder

Katharina is largely responsible for the fact that kkvision can write so many success stories with its customers. Because without Katharina as Founder and Managing Director, kkvision would not exist at all. After studying Media Informatics, she started out as an entrepreneur in the field of CRM and Marketing Automation.

Katharina not only keeps an eye on the big picture, but also on each individual project and the needs of each customer and employee. As a supervisor, she supports new project managers with her experience and provides important creative food-for-thought when problems arise.

Outside of work, Katharina appreciates good food and creativity. She has already recreated one Picasso piece or the other, with Lego. She also always looks forward to loud engine noise and squeaking rubber when Formula 1 does its laps on race weekends.

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Luca Körner

CTO & Managing Director

Luca is the Chief Technical Officer and Managing Director at kkvision. So, it's no surprise that he chose to pursue a career in the technical field right from the start. Before studying IT, Luca had already exerted the Event Technician trade, with a focus on audio and frequency technology. After graduating, he devoted himself primarily to IT security.

Luca is a thinker and leader. As a Project Manager, he gives each project the structure and dynamic it needs to achieve the best possible result in the most effective way. His cross-industry project experience, but above all in the area of software solutions and CRM, gives him the sovereignty that is important in large projects.

Luca is also a pack of energy in his free time. Sailing or climbing is the best way for him to relax, after a hard day's work. He is also considered a friend of cultivated music.

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Daniel Szaloczi

Administrator & Developer

Daniel is one of our hard-working IT administrators and developers. Here he takes care of the implementation of automation processes or individual web solutions. He is considered an expert especially for the CRM systems Salesforce, Hubspot and Marketo.

Daniel is a teacher and found his way to kkvision through his passion for IT as a career changer. He has used a lot of free time, effort and sweat to acquire expertise in the field of Web Development and Marketing Automation. Numerous certificates underpin his knowledge. And yet Daniel has never neglected his warm-hearted nature and his pedagogical approaches, which makes him the perfect choice as a Workshop Leader in our kkvision workshops.

Daniel is the happy father of two daughters, which he also undeniably describes as his greatest hobby. And if things get too colorful for him at home, he jumps on his bike and enjoys nature.

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Kezia Adesanya

Administrator & Developer

As an IT administrator and developer, Kezia ensures the smooth implementation of customer requirements in various projects. Her specialty includes Marketing Automation and Web Development. But also the modeling of databases for the optimal use of CRM and CMS software, as well as system administration, are part of it.

Kezia was able to acquire expertise in the field of software development as well as in the field of Project Management in the Bachelor's degree program in Industrial Engineering and Management, and has already brought this knowledge to bear in many projects. As a true "techie" you can feel her passion for her work. In a good mood and always motivated, Kezia is always available to customers and her team.

In her free time, Kezia likes to hit the dance floor. Either classic with salsa, or a little wilder with raves. Besides music, Kezia also enjoys other forms of art, most notably colorful anime.

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Katharina Krug

CEO & Founder

Katharina is largely responsible for the fact that kkvision can write so many success stories with its customers. Because without Katharina as Founder and Managing Director, kkvision would not exist at all. After studying Media Informatics, she started out as an entrepreneur in the field of CRM and Marketing Automation.

Katharina not only keeps an eye on the big picture, but also on each individual project and the needs of each customer and employee. As a supervisor, she supports new project managers with her experience and provides important creative food-for-thought when problems arise.

Outside of work, Katharina appreciates good food and creativity. She has already recreated one Picasso piece or the other, with Lego. She also always looks forward to loud engine noise and squeaking rubber when Formula 1 does its laps on race weekends.

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Luca Körner

CTO & Managing Director

Luca is the Chief Technical Officer and Managing Director at kkvision. So, it's no surprise that he chose to pursue a career in the technical field right from the start. Before studying IT, Luca had already exerted the Event Technician trade, with a focus on audio and frequency technology. After graduating, he devoted himself primarily to IT security.

Luca is a thinker and leader. As a Project Manager, he gives each project the structure and dynamic it needs to achieve the best possible result in the most effective way. His cross-industry project experience, but above all in the area of software solutions and CRM, gives him the sovereignty that is important in large projects.

Luca is also a pack of energy in his free time. Sailing or climbing is the best way for him to relax, after a hard day's work. He is also considered a friend of cultivated music.

X

Daniel Szaloczi

Administrator & Developer

Daniel is one of our hard-working IT administrators and developers. Here he takes care of the implementation of automation processes or individual web solutions. He is considered an expert especially for the CRM systems Salesforce, Hubspot and Marketo.

Daniel is a teacher and found his way to kkvision through his passion for IT as a career changer. He has used a lot of free time, effort and sweat to acquire expertise in the field of Web Development and Marketing Automation. Numerous certificates underpin his knowledge. And yet Daniel has never neglected his warm-hearted nature and his pedagogical approaches, which makes him the perfect choice as a Workshop Leader in our kkvision workshops.

Daniel is the happy father of two daughters, which he also undeniably describes as his greatest hobby. And if things get too colorful for him at home, he jumps on his bike and enjoys nature.

X

Kezia Adesanya

Administrator & Developer

As an IT administrator and developer, Kezia ensures the smooth implementation of customer requirements in various projects. Her specialty includes Marketing Automation and Web Development. But also the modeling of databases for the optimal use of CRM and CMS software, as well as system administration, are part of it.

Kezia was able to acquire expertise in the field of software development as well as in the field of Project Management in the Bachelor's degree program in Industrial Engineering and Management, and has already brought this knowledge to bear in many projects. As a true "techie" you can feel her passion for her work. In a good mood and always motivated, Kezia is always available to customers and her team.

In her free time, Kezia likes to hit the dance floor. Either classic with salsa, or a little wilder with raves. Besides music, Kezia also enjoys other forms of art, most notably colorful anime.

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Would you like to know that your Salesforce is in expert hands?

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Then arrange a free and non-binding initial consultation now!

Frequently Asked Questions

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What are the costs of an integration?

The costs depend on the time required and the complexity of the project. Therefore, no general statement can be made. In addition, each Salesforce agency has its own price rates. As a rule, however, it is much more time- and cost-efficient to hire a Salesforce agency than to carry out the implementation yourself. Consider that Salesforce projects are time and labor intensive. In addition, qualified IT and marketing staff are required, which is very difficult to find on the labor market in times of a shortage of skilled workers.

Wie können Geschäftsprozesse digitalisiert werden?

Dies ist abhängig von den individuellen Prozessen im Unternehmen. Heutzutage können vielzählige Geschäftsprozesse wie das Marketing, die Lead-Gewinnung und das Vertragsmanagement vollständig digitalisiert werden. Auch das zeit- und ortsunabhängige Arbeiten ist mittlerweile großflächig realisierbar.

Wie läuft die Integration ab?

Unsere Consultants arbeiten von Anfang an sehr eng mit Ihrem Unternehmen zusammen und machen sich ein umfängliches Bild Ihrer Geschäftsprozesse und -anforderungen. Anschließend wird dieses Bild an unsere Architekten übermittelt, welche umgehend mit der technischen Umsetzung beginnen. Während der gesamten Zeit stehen wir mit Ihnen im engen Austausch, um eine bestmögliche Integration zu gewährleisten.

Wie gestaltet sich der Fahrplan?

Dieser unterteilt sich in drei Phasen.

  1. Audit: 
    Wir machen uns ein umfassendes Bild über Ihre spezifische Unternehmenssituation und lernen Ihre Anforderungen und Prozesse kennen.

  2. Implementierung: 
    Unsere Architekten gestalten und entwickeln Ihr neues Salesforce System. Dabei werden Ihre unternehmensspezifischen Prozesse und Anforderungen berücksichtigt und angeglichen.

  3. Fortlaufender Support:
    Salesforce Systeme entwickeln sich stetig weiter und müssen fortlaufend angepasst werden. Änderungen im Geschäftsprozess, im wirtschaftlichen Umfeld und auf rechtlicher Seite müssen zeitnah umgesetzt werden. Daher stehen wir unseren Kunden fortlaufend zur Seite.

Welche Salesforce Module werden benötigt?

Salesforce bietet eine Vielzahl von Modulen, die so unterschiedlich sind wie ihr jeweiliges Einsatzgebiet. Nicht jedes Modul eignet sich für jedes Unternehmen. Vielmehr kommt es auf die individuellen Unternehmensanforderungen an. Als Salesforce Agentur beraten wir Sie gerne ausführlich zu den unterschiedlichen Modulen und finden gemeinsam die für Sie relevanten.