AI, ChatGPT & CRM: Prompts for exceptional customer service
AI, CRM & Customer Service - an unbeatable trio. Discover how you can elevate your customer service and CRM to the next level with ChatGPT prompts.
AI, ChatGPT & CRM: Managing Customer Relationships with AI Assistance
Artificial Intelligence (AI) is revolutionizing Customer Relationship Management (CRM) and opening up unlimited possibilities. Explore how you can leverage ChatGPT and others to make your CRM and...
CRM Strategy: Top 10 Examples + Definitions [2026]
A suitable strategy is needed for CRM to succeed. It is necessary to ensure that customer relationships are successfully managed and lived in the company.
ERP & CRM Explained! [Incl. Graphics]
ERP & CRM form the basis of a digitalised company. In this article, you will learn what is behind these terms, which factors need to be taken into account when introducing them, and how they can help...
Salesforce Pardot: Three Success Stories and Explanation
Are you looking for an effective marketing automation tool? In this article, we introduce you to Pardot, a powerful marketing tool that can optimally support you in your marketing activities. Learn...
CRM & Marketing Automation: Comparison + Examples
Modern companies can hardly do without CRM and Marketing Automation. But where do the boundaries actually lie, and where do they blur? How can both systems be combined and the optimum results be...
B2B Marketing Automation: Practical Scenarios & Pro Tips
Compared to the B2C environment, marketing activities in B2B are much more long-term. Decision-making processes also usually take much longer. The more decision-makers are involved in the process,...
Marketing Automation 2026: Definition, Tools, Tips
Good marketing is essential, regardless of the size and industry of a company. However, planning and executing marketing activities is a time-consuming undertaking. This is even greater if you want...
Salesforce Administration: Definition, Tips & Advice
Salesforce Administration refers to the administration of the eponymous platform Salesforce. Administrative activities include in particular the configuration of Salesforce, the implementation of...
Sales Automation: Definition, Tools, Tips
Sales automation is an important topic in today's digital age. The possible uses are diverse, from online appointment scheduling and automated lead management to fully automated digital sales.