Accessible Website – Implementation with HubSpot
With the Barrier-Free Accessibility Strengthening Act (BFSG) coming into effect in June 2025, compliance with standards such as the WCAG (Web Content Accessibility Guidelines) will become a legal...
CRMs in the AI Era
The integration of Artificial Intelligence (AI) into Customer Relationship Management (CRM) systems represents a significant shift in managing customer relationships. It changes the way businesses...
Email Marketing Automation
Email marketing automation is a powerful tool that allows businesses to automate and optimize their email communication. Through predefined workflows and triggers, personalized emails can be...
HubSpot Commerce Hub
Have you heard about the Commerce Hub? In this article, we'll bring you up to speed and provide information about the new HubSpot tool for processing and centralizing payments.
Salesforce Service und Field Service Cloud
Would you like to know how you can provide even better service with excellent software? Whether digital, over the phone, or with field employees, Salesforce offers powerful products that provide your...
Catering Last Exit Case Study
Recently, kkvision implemented a comprehensive digitization project with the catering company Last Exit, from which the company benefited greatly right from the start. Find out here how a catering...
AI, ChatGPT & CRM: Prompts for exceptional customer service
AI, CRM & Customer Service - an unbeatable trio. Discover how you can elevate your customer service and CRM to the next level with ChatGPT prompts.
AI, ChatGPT & CRM: Managing Customer Relationships with AI Assistance
Artificial Intelligence (AI) is revolutionizing Customer Relationship Management (CRM) and opening up unlimited possibilities. Explore how you can leverage ChatGPT and others to make your CRM and...
CRM Strategy: Top 10 Examples + Definitions [2024]
A suitable strategy is needed for CRM to succeed. It is necessary to ensure that customer relationships are successfully managed and lived in the company.
ERP & CRM Explained! [Incl. Graphics]
ERP & CRM form the basis of a digitalised company. In this article, you will learn what is behind these terms, which factors need to be taken into account when introducing them, and how they can help...