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Achieve More Marketing Success with MS Dynamics Marketing and kkvision

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With plenty of know-how and creativity, we achieve great things together.

Do you have a project in mind?

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Then simply schedule an appointment now, and we'll talk in a no-obligation manner about your needs and ideas.

 

Benefit from the extensive experience and expertise of a specialized Microsoft Dynamics agency.

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Take advantage of the numerous benefits we offer for the implementation, configuration, and administration of Microsoft Dynamics Marketing. Especially if you lack sufficient internal expertise or capacity, we are your ideal partner.

We bring our years of experience and deep expertise in Microsoft Dynamics to find and implement the optimal solution for you, ensuring you achieve the highest possible return on investment from your marketing efforts.

Customized Consultation

We place great emphasis on providing personalized consultation to our clients. Prior to implementation, our team analyzes existing business processes, identifies challenges, and develops tailored solutions.

Cost Savings

With us, you save on expenses. Collaborating with us is cost-effective because there's no need to train internal staff or hire additional employees.

Support

You have access to a dedicated support team of experts ready to assist quickly and competently with adjustments, questions, or issues.

Error Reduction

With us, you avoid common errors. Save time, costs, and frustration during implementation and configuration.

Specialized Knowledge

Benefit from our specialized knowledge and experience with Microsoft Dynamics Marketing. We are familiar with the latest updates, best practices, and the diverse functionalities of the platform.

Scalable Solutions

Dynamics Marketing is a complex and customizable tool. Based on the analysis of your business, we can offer tailored solutions that fit your budget and specific needs.

Best Practices

We convey and apply best practices proven in other projects to enhance efficiency and effectiveness.

Focus on Core Business

Transfer to us burdensome, complex, and challenging tasks. By outsourcing implementation and management, you can focus on your core business and utilize your internal resources more efficiently.

Only what is truly necessary

Through a careful analysis of your needs, we ensure that you acquire only the licenses necessary for your business processes. This allows for significant cost savings and maximizes the return on your investment.

Do you have questions about implementing or customizing Microsoft Dynamics Marketing?

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Then get in touch with us!

What our customers say about us

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Benefits of Dynamics Marketing

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Microsoft Dynamics Marketing helps automate and manage customer relationships. It seamlessly integrates with other Microsoft products like Dynamics 365 and Office 365, enhancing efficiency and collaboration.

With Dynamics Marketing, users can create, manage, and analyze targeted campaigns to enable more precise targeting and higher conversion rates. The platform supports personalized customer communication across various channels, including email, social media, and events, and provides powerful analytics tools for measuring success. Additionally, its intuitive user interface makes it easy to use, and its cloud-based architecture ensures flexibility and scalability, enabling businesses to quickly adapt to market changes.

Fully Automated and Personalized Multi-Channel Marketing

Create personalized experiences based on the individual needs and behaviors of your target audience. You can automatically trigger actions or workflows based on defined conditions or events.

For example, a custom trigger can notify the sales team when a contact reaches a specific scoring threshold, or automatically send a follow-up email when a customer clicks on a particular link.

In addition, MS Dynamics Marketing offers further benefits for multi-channel marketing supported by the following features:

  • Frequency cap (to avoid overwhelming contacts with emails)
  • A/B testing for email, push, and text messages
  • AI-based decision on which channel to contact the person, based on their previous channel preference

Marketing and Sales Working Hand in Hand


The custom trigger can send a notification to the sales team when a contact reaches a specific scoring threshold, or automatically send a follow-up email when a customer clicks on a particular link.

The automatic creation of tasks for the sales team based on the actions and behaviors of contacts within marketing campaigns is one way the platform fosters close collaboration between marketing and sales.

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Functions of Dynamics Marketing

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In addition to its multichannel marketing capabilities, the platform offers many other benefits

Segmentation


With Dynamics 365 Customer Insights - Journeys, you can segment your customer base into specific target groups based on demographic data, purchasing behavior, and interactions. This enables precise and personalized targeting of your audience.

Triggers


Triggers allow you to automatically initiate actions and workflows based on defined conditions such as website visits or email opens. This significantly enhances the efficiency and personalization of your marketing campaigns.

Workflow visualization


Using the drag-and-drop editors in Dynamics 365, you can visually design and manage complex campaigns and customer journeys. This intuitive visualization simplifies the optimization of your marketing efforts.

Would you like help with your MS Dynamics 365 Marketing?

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Then get in touch with us!

Emails

Microsoft Dynamics 365 Marketing allows you to create entire email campaigns. With the drag-and-drop editor, anyone can design appealing emails. For users with technical knowledge, creating emails in HTML is an option. The messages can, of course, be personalized and filled with intelligent content.

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Push Notification and Text Messages

Create and analyze push notifications to reach your contacts.

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Forms

Create dynamic forms to capture leads or gather other registrations and information. Use the data for future marketing efforts.

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Campaigns

Microsoft Dynamics 365 Marketing allows you to create and manage complex campaigns called "Journeys." A Journey is a visual representation of the customer journey, encompassing various touchpoints and interactions to optimize the customer experience.

Reports and Analytics

The effectiveness and efficiency of marketing can only be determined through testing and evaluation, both of which are excellently supported by this platform. The system offers advanced analytics tools and dashboards that provide detailed insights into campaign performance and customer behavior. Additionally, you can seamlessly integrate Microsoft's market-leading analytics tool, Power BI, to get even more out of your data.

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DSGVO & GDPR

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The data protection that is especially important in Germany and Europe is fully addressed by Microsoft Dynamics 365 Marketing.

The GDPR Compliance Check in Microsoft Dynamics 365 Marketing ensures that all marketing activities and data processing operations comply with the EU General Data Protection Regulation (GDPR). It verifies and secures adherence to data collection, storage, and processing policies to ensure the protection of personal data and minimize legal risks.

Dynamics 365 Marketing enables businesses to manage consents, subscription preferences, and double opt-in for contacts.

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Contact us

Please fill out the form to contact us. We look forward to hearing from you!

Reaching new heights with the co-pilot.

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DALL·E 2024-07-15 10.15.21 - A simple 2D vector graphic of an airplane cockpit with two pilots inside. The cockpit features essential flight instruments and controls, with a large

AI-powered features in Dynamics 365 Marketing

The Co-pilot in Dynamics 365 is Microsoft's integrated Artificial Intelligence. Here's a brief overview of common AI-powered functions:

1. Customer Insights

Dynamics 365 Marketing uses AI to provide deeper insights into customer behaviors and preferences. AI analyzes customer data to create segments and better understand target audiences.

2. Personalized Recommendations

AI algorithms provide personalized content and recommendations to customers based on their interactions and preferences, enhancing the relevance and effectiveness of marketing campaigns.

3. Automated Campaign Optimization

AI-powered tools can automatically optimize marketing campaigns by suggesting the best timing and type of communication to maximize customer engagement.

4. Lead Scoring and Qualification

AI models score leads based on their behavior and other relevant data points to identify and prioritize the most promising leads.

5. Chatbots and Virtual Assistants

Integrated chatbots and virtual assistants powered by AI can conduct real-time interactions with customers, answer questions, and automate simple tasks.

6. Email Marketing Optimization

AI can help improve the performance of email campaigns by suggesting subject lines, content, and optimal timing based on previous campaign results and customer data.

7. Sentiment Analysis

By analyzing customer feedback and social media, AI can evaluate the overall sentiment towards brands or products, providing valuable insights to adjust marketing strategies.

8. Event Management

AI can be used to analyze attendees for events and automate targeted invitations and follow-ups to maximize attendance and personalize the experience.

These AI-driven capabilities in Dynamics 365 Marketing enable businesses to enhance customer engagement, optimize marketing efforts, and achieve better results through data-driven insights and automation.

What distinguishes us as a Microsoft Dynamics Marketing agency?

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Our Microsoft Dynamics Marketing agency distinguishes itself through expertise in implementing and configuring marketing systems. Additionally, we provide professional service for CRM software integration and administration. This comprehensive approach gives us a 360° view of system interactions, allowing us to offer you the best possible service in integrating the software into your business.

As a result, you achieve optimal operational efficiency and enhanced data utilization.

Through personalized consultation, scalable implementation, and comprehensive support, you receive a tailored and worry-free solution.

Are you thinking about a project?

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Then simply schedule an appointment now, and we can discuss your needs and ideas in a completely non-binding manner.

 

Our experts in Dynamics Marketing

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Katharina Krug

CEO & Founder

Katharina is largely responsible for the fact that kkvision can write so many success stories with its customers. Because without Katharina as Founder and Managing Director, kkvision would not exist at all. After studying Media Informatics, she started out as an entrepreneur in the field of CRM and Marketing Automation.

Katharina not only keeps an eye on the big picture, but also on each individual project and the needs of each customer and employee. As a supervisor, she supports new project managers with her experience and provides important creative food-for-thought when problems arise.

Outside of work, Katharina appreciates good food and creativity. She has already recreated one Picasso piece or the other, with Lego. She also always looks forward to loud engine noise and squeaking rubber when Formula 1 does its laps on race weekends.

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Luca Körner

CTO

Luca is the Chief Technical Officer and Managing Director at kkvision. So, it's no surprise that he chose to pursue a career in the technical field right from the start. Before studying IT, Luca had already exerted the Event Technician trade, with a focus on audio and frequency technology. After graduating, he devoted himself primarily to IT security.

Luca is a thinker and leader. As a Project Manager, he gives each project the structure and dynamic it needs to achieve the best possible result in the most effective way. His cross-industry project experience, but above all in the area of software solutions and CRM, gives him the sovereignty that is important in large projects.

Luca is also a pack of energy in his free time. Sailing or climbing is the best way for him to relax, after a hard day's work. He is also considered a friend of cultivated music.

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Laura Virginia

CRM Developer & Administrator

Laura is a versatile CRM Developer and Administrator at kkvision. After successfully completing her degree in Communication Design at HSD Düsseldorf, she brings a strong affinity for content, structure, and user-centered communication. During her time as a working student, she gained extensive experience in data analysis and system testing. Today, she combines this solid foundation with technical expertise and strong organizational skills to design and optimize CRM processes that are both efficient and user-oriented.

Laura not only impresses with her technical expertise and attention to detail, but also with her creative way of thinking. Her enthusiasm for audiovisual media such as videography, photography and animation flows into her work and ensures innovative approaches in her daily tasks. This affinity for technology, coupled with her creativity, makes her a versatile asset to the team.

Laura also lives out her creativity and curiosity in her free time. Whether producing music, working with new technologies or exploring topics ranging from psychology and philosophy to science fiction - Laura is always on the lookout for new horizons. This thirst for knowledge and her openness to new things are valuable qualities that not only enrich her day-to-day work, but also inspire the team.
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Katharina Krug

CEO & Founder

Katharina is largely responsible for the fact that kkvision can write so many success stories with its customers. Because without Katharina as Founder and Managing Director, kkvision would not exist at all. After studying Media Informatics, she started out as an entrepreneur in the field of CRM and Marketing Automation.

Katharina not only keeps an eye on the big picture, but also on each individual project and the needs of each customer and employee. As a supervisor, she supports new project managers with her experience and provides important creative food-for-thought when problems arise.

Outside of work, Katharina appreciates good food and creativity. She has already recreated one Picasso piece or the other, with Lego. She also always looks forward to loud engine noise and squeaking rubber when Formula 1 does its laps on race weekends.

X

Luca Körner

CTO

Luca is the Chief Technical Officer and Managing Director at kkvision. So, it's no surprise that he chose to pursue a career in the technical field right from the start. Before studying IT, Luca had already exerted the Event Technician trade, with a focus on audio and frequency technology. After graduating, he devoted himself primarily to IT security.

Luca is a thinker and leader. As a Project Manager, he gives each project the structure and dynamic it needs to achieve the best possible result in the most effective way. His cross-industry project experience, but above all in the area of software solutions and CRM, gives him the sovereignty that is important in large projects.

Luca is also a pack of energy in his free time. Sailing or climbing is the best way for him to relax, after a hard day's work. He is also considered a friend of cultivated music.

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Laura Virginia

CRM Developer & Administrator

Laura is a versatile CRM Developer and Administrator at kkvision. After successfully completing her degree in Communication Design at HSD Düsseldorf, she brings a strong affinity for content, structure, and user-centered communication. During her time as a working student, she gained extensive experience in data analysis and system testing. Today, she combines this solid foundation with technical expertise and strong organizational skills to design and optimize CRM processes that are both efficient and user-oriented.

Laura not only impresses with her technical expertise and attention to detail, but also with her creative way of thinking. Her enthusiasm for audiovisual media such as videography, photography and animation flows into her work and ensures innovative approaches in her daily tasks. This affinity for technology, coupled with her creativity, makes her a versatile asset to the team.

Laura also lives out her creativity and curiosity in her free time. Whether producing music, working with new technologies or exploring topics ranging from psychology and philosophy to science fiction - Laura is always on the lookout for new horizons. This thirst for knowledge and her openness to new things are valuable qualities that not only enrich her day-to-day work, but also inspire the team.

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